To login to the Synology NAS and perform data management activities, one needs to access the find.synology.com URL. The process is applicable to all models of NAS including DSM 7.2. Follow the troubleshooting tips given in the post if you are facing issues accessing this URL and cannot find the NAS.
Why is Synolgy Login URL Not Working?
There are multiple reasons due to which the login address of the Synology NAS fails to work. But, using the incorrect URL is the common one. Thus, be sure that you are using the correct address. Apart from this, we recommend you using the web address into the URL bar of the web browser. In case, you have taken care of these points, the problem might have shown up due to the following reasons:
- Ø You have connected the NAS and PC to different networks
- Ø An outdated web browser is creating login problems
- Ø Network errors are there – this could be due to bad cable connection
- Ø Ad-blockers and VPN services are active on the web browser
Troubleshooting: Find.synology.com Not Working
Before starting the troubleshooting process, it is advised that reboot the NAS. This is because sometimes the problem arises due to a simple glitch. Thus, disconnect the NAS device’s power cord from the outlet and wait for a few moments. Switch on the NAS after that and try to access the login address once again.
Ø Connect PC and NAS to the Same Network
The most basic thing required to login to the NAS is that your PC and NAS must be present on the same WiFi network. Let us say if you have a Synology WiFi router, you should connect your computer and Synology NAS to the router’s network. Just in case, you are using different networks for both devices, it is recommended that you use the quickconnect.to URL because it will allow you to access the NAS remotely.
Note: You can also use LAN cables to connect your PC and NAS to the network of your router or gateway.
Ø Update the Web Browser
Go to the web browser settings and see if it requires an update. If it does, then you are suggested to install the latest version as soon as possible. Apart from this, re-launch the web browser after update so that it functions smoothly. Clearing the browser’s cache will also help you out. We also advise you using a different web browser in case one is not working for you.
Ø Check Cable Connections
Have a look at the cable connections involved in the network. You should inspect the power as well as LAN cables. All the cables are supposed to be free of damages. Just in case, you notice a damaged cable, get it replaced with a new one immediately. Also, the LAN ports of your devices are supposed to be in working state. Furthermore, ensure that the cable has been plugged into correct ports.
Ø Disable Ad-Blockers and VPN
At times, ad-blockers and VPN services prevent access to the find my Synology login address. To ensure that the find.synology.com works for you, you should disable ad-blockers on the web browser. Although VPN services provide you quick and safe access to various networking platforms, we recommend you disable them temporarily too.
The Conclusion
We
are now about to wrap up the post that explained several techniques to resolve
the find.synology.com not working issue. We hope that after updating the
browser, checking cable connections, and disabling ad-blockers, you will be
able to fix the problem. However, before wrapping up, we would like to tell you
that if you are using Mac OS to access the NAS on a web browser, the login URL
– synologynas.local:5000 must be used.